IT Services On TAP
Stabilize your network and your budget with TCG’s Technology Assurance Plan. The monthly, fixed-fee TAP subscription includes proactive tech support, highly responsive help desk, preventive maintenance and 24/7 system performance monitoring – all designed to increase staff productivity, while keeping your IT systems secure and running at peak efficiency.
TCG’s Technology Assurance Plan provides Managed IT Support Services for a monthly fixed-rate fee.
TCG delivers proactive maintenance services through TAP, our innovative IT service program, which is designed to reduce your costs, increase your profits and mitigate your business risks.
Enjoy increased operational efficiency with a monthly TAP subscription that:
- Monitors the critical health status of devices and line of business applications
- Live remote Help Desk support
- Automated patch management
- Proactive End Point Security services
- Automated preventative maintenance
- Remotely diagnoses problems before they occur
- Restarts essential services automatically
- Provides Life Cycle Services reports for informed IT purchasing and budget decisions
- Minimizes network and device downtime
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and software applications. We work with you to identify your critical business processes, pain points and vulnerabilities.
After completing this process, TCG will suggest a Technology Assurance Plan that aligns with your long-term business goals.
TCG offers a variety of managed services programs, from TAP Basic for 24x7x365 system monitoring, patch management and preventative maintenance to TAP Premium with TCG serving as your company’s complete virtual IT department. TCG will work with you to determine the most appropriate cost-effective and efficient TAP program for your business.
When TCG is your managed services provider you can focus on running your business, not your technology.
With TCG as our Virtual IT Department, we have access to a depth of expertise and experience that a single internal person could never match.
Jodie Pool - Chief Operations Officer, Intecon
